Shipping policy

We are committed to providing you with the best shipping options, meanwhile ensuring that we provide the very highest levels of responsiveness to you at all times.

STANDARD/FREE SHIPPING OFFER

We will send you a confirmation email once your order is verified. After verification, in principle, the orders will not be canceled during this period, considering the handling process already start, but we will try our best to communicate with via email or phone to find a good solution.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will is a significant delay in the shipment of your order, we will contact you via email or telephone timely.

Shipping time: This refers to the time it takes from items to be shipped from our warehouse to the destination.

Order delivery time=processing time+shipping time

Processing time: We process orders from Monday to Friday. Most products are customized by factories, so the production cycle is relatively long. Orders containing customized products will be processed within 10-15 days after ordering and shipped the next day after processing. A small portion of our products are in stock, and orders for only in stock products will be processed within 3-5 days after ordering and shipped the next day after processing.

Transportation time:

Our shipping time is within 10-15 days, please be patient and wait for updates on logistics information.

Please note that these are only estimated delivery times. Due to unclear order information, lead time, logistics, and other factors, the store cannot guarantee delivery dates.

You will receive a Shipment Confirmation email containing tracking numbers once your order has shipped.